We are continuing to monitor the changing weather forecasts and are prepared for the worst of the predictions.
Mutual assistance personnel from Alabama and Georgia began to arrive yesterday and additional personnel are arriving today to assist with restoration efforts. In addition to our internal crews, we have mobilized 400 mutual assistance personnel and they will be assigned as needed across PHI’s three service territories. We have about 450 overhead line contractors and about 300 tree contractors already working on our system who are prepared for storm restoration work. Our Call Centers are staffed and operational 24 hours a day through this event.
The National Weather Service has issued a Winter Storm Warning for the Washington Metropolitan Area through this evening. Weather forecasts predict snow accumulations from 5 to 10 inches through the Pepco region with wind gusts of up to 35 mph. A Winter Storm Warning means there is also a potential for significant sleet and/or ice. We are preparing for the possibility of widespread outages, and we ask our customers to prepare now as well.
Heavy, wet snow, ice, and high winds can bring tree limbs into contact with power lines to cause power outages. Heavy rain and oversaturated soil can allow trees already weakened by previous storms to fall onto power lines and equipment to cause power outages. Outages can also occur due to drivers skidding into utility poles along wet roads.
Customers are asked to please report any outages and stay away from any down wires. To report outages and/or downed wires, please call 1-877-737-2662, follow the prompts, and please ask for a call back to confirm that power has been restored. Call Centers are staffed and operational 24 hours a day through this event. Outages also may be reported on our website or through our mobile app.