Pepco Reminds Customers of Available Energy Assistance

Washington, D.C. (August 14, 2018) – Pepco reminds customers of important energy assistance still available in the District of Columbia and Maryland to help meet their energy needs. Up to $1,000 in grant support per customer is available depending on a household’s income, size and type of fuel, with no pay back required.


Pepco customers in the District can take advantage of the Low-Income Home Energy Assistance Program (LIHEAP) until September 30 by submitting applications now to secure grants while money is still available. Washington, D.C. customers can get more information on where to apply for benefits at the District’s Department of Energy and Environment website. The new program year in the District of Columbia will begin on October 1 with new eligibility requirements.


In Maryland, Pepco customers can apply for energy assistance until June 30, 2019, through the Department of Human Services website, by visiting a Local Energy Assistance Office, or by calling the Office of Home Energy Programs at 1-800-332-6347.


“As part of our commitment to help our valued customers receive affordable energy service, we continue to promote the resources LIHEAP and other critical programs offer,” said Donna Cooper, Pepco region president. “We encourage our customers to take advantage of these assistance programs and we are committed to working with our customers by providing personal assistance for those who need help managing their energy bills.”


To be eligible for a grant, a customer’s annual household income cannot exceed 150 percent of the federal poverty income guidelines. Each state has determined eligibility guidelines based on household size and income. For example, a family of four in Maryland with a monthly household income of $3,660 can qualify for help. While in Washington, D.C., a family of four with a monthly household income of $4,830 can qualify for help. Homeowners, renters, roomers, and subsidized housing tenants may be eligible. Customers do not have to be behind on their bills to receive a grant.


Maryland’s maximum monthly income eligibility requirements are as follows:


  • $1,770 – One-person household
  • $2,400 – Two-person household
  • $3,030 – Three-person household
  • $3,660 – Four-person household



Washington, D.C.’s maximum monthly income eligibility requirements are as follows:


  • $2,512 – One-person household
  • $3,285 – Two-person household
  • $4,058 – Three-person household
  • $4,830 – Four-person household


In addition to LIHEAP, additional funds are available for our low- to moderate-income Montgomery County customers who are having challenges paying their energy bill through the  Washington Area Fuel Fund. Customers should contact the Montgomery County Salvation Army at 301-515-5354, Extension 901 regarding eligibility and enrollment.


Customers can also contact Pepco Customer Care at 202-833-7500 to ask about available resources or register for My Account, a web-based interactive tool that provides customers with a detailed analysis of their specific electric use and offers ways to save money and energy. Customers can visit to find out more about these programs.


Pepco will work with customers who may have difficulty paying their energy bill. The company offers payment options, like budget billing, which averages payments over a 12-month period to help customers manage their monthly energy bill, or flexible payment arrangements that offer individually tailored payment installment plans. Customers who may be struggling to make a payment should contact Pepco as soon as possible at 202-833-7500.


To learn more, readers are encouraged to visit The Source, Pepco’s online news room. Find additional information about Pepco by visiting Follow us on Facebook at and on Twitter at Our mobile app is available at





About Pepco: Pepco, a public utility owned by Exelon Corporation (NYSE: EXC), provides safe and reliable energy to more than 842,000 electric delivery customers in Maryland and the District of Columbia.

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