Weather can be unpredictable, but taking a little time to prepare before a storm strikes can help you stay safe and connected to information in the event of severe weather. We encourage you to review this information and take steps to prepare now.
Before a Storm Strikes Assemble an emergency storm kit with bottled water, nonperishable foods, blankets, flashlights and extra batteries, a first-aid kit and hand tools. Be sure to stock prescriptions, special medical or infant supplies and other essentials. Then develop and practice an emergency plan with everyone in your household.
If you rely on emergency or life-support equipment such as a respirator or kidney dialysis machine, our Emergency Medical Equipment Notification Program (EMENP) can provide advanced notice of severe storms and scheduled outages. Visit pepco.com/EMENP to learn more.
If severe weather is approaching, charge cell phones and mobile devices, protect and unplug electronics and fill your tub if your water supply depends on electricity. Be sure to download our mobile app to help you stay connected to information.
If Power Goes Out
Restoring power safely takes time. Follow these steps to minimize the effect of an outage in your home.
Unplug or turn off TVs, appliances and lights, keeping one lamp switched on so you know when power has been restored
Keep freezer and refrigerator doors closed
Close blinds and shades to keep rooms cool
Always operate portable generators outside, away from doors and windows so deadly fumes won’t enter your home or garage
Drink plenty of water and avoid overheating
When conditions are safe, check on elderly or home-bound neighbors who may be vulnerable to heat stress
Violent storms are more frequent in a changing world, and it is essential to be prepared. For us, that means planning thoroughly before weather threatens, responding quickly when a storm hits, and restoring power as safely and quickly as possible in the event of an outage. Safety is our top priority and we encourage you to review these tips to prepare and stay safe when severe weather strikes.
Before a Storm
Assemble an emergency storm kit that contains items you’ll need in the event of a prolonged power outage:
Flashlights and extra batteries
Battery-powered radio or TV
Land-line phone with cord (cordless phones require electricity)
Supply of bottled water (one gallon per person per day)
First-aid kit and prescription medications
Blankets, bedding or sleeping bags
Hand-operated can opener
Special medical or infant supplies
Variety of hand tools
List of emergency phone numbers
Develop and practice an emergency plan with everyone in your household
Make sure cell phones are charged and download the Pepco Self-Service app (pepco.com/mobileapp) for your mobile device so you can report outages, get estimated restoration times, access interactive outage maps, and call us through a direct dial link
During a Storm
Locate your emergency storm kit
Tune in to local news broadcasts
Never go near downed wires and always stay clear of working crews
Avoid wet and ﬂooded areas as electricity and water are a dangerous combination
Unplug or turn off TVs, appliances and most lamps, and leave one lamp switched on so you know when power is restored
Keep refrigerator and freezer doors closed
Close shades or curtains to keep rooms cooler
Be safe around candles and open ﬂames
If you are operating a generator, make sure that you follow all safety guidelines
Our Power Restoration Process
Our restoration process begins once the storm has passed and conditions are safe for our professionals. The video below shows the order that we approach systems to help ensure quick and safe restoration of power.