Give the Gift of Energy this Holiday Season

Gift of Energy‘Tis the season of giving – and our Gift of Energy program provides a meaningful gift for the loved ones on your holiday list. You can help ease someone’s monthly expenses during the holiday season by making a payment on their energy bill with the Gift of Energy.

Giving the Gift of Energy is easy, and no different than making a payment on someone’s account. All you need is the name and address – not the account number – of the recipient.

The Gift of Energy can be purchased at one of our Walk-In Service centers (see list below), or by filling out a form on our website. After filling out the Gift of Energy contact form, a customer care representative will contact you to complete the transaction via phone. We will also send you a free holiday greeting card to notify the recipient of your generosity.

The Gift of Energy can be purchased in person at the following locations:

Washington, D.C.
701 Ninth Street, NW
Hours: Monday – Friday
8:30 a.m. to 5:15 p.m.

Rockville, MD
201 W. Gude Drive
Hours: Monday, Wednesday & Friday only
10 a.m. to 2 p.m

MLK Business Office, Washington, D.C.
2804 Martin Luther King Jr. Ave SE
Hours: Monday – Friday
9 a.m. to 5 p.m.

Forestville, MD
8300 Marlboro Pike
Hours: Monday, Wednesday & Friday only
10 a.m. to 2 p.m.

October is Energy Awareness Month

October Blog Photo Option2As we welcome fall foliage and football season, we also celebrate Energy Awareness Month in October. Here are a few tips to help you start saving energy in your home:

  • Change Your Filters. Clean or replace the filter in your forced-air heating and cooling systems each month. Foam filters can be rinsed with water but be sure they are dry before replacing. Fiberglass filters need to be replaced periodically.
  • Reduce Water Heating. Turn down the water heater temperature dial to 120 degrees F, or to the “warm” setting if you have a dishwasher. Be sure to check your manufacturer’s instructions for minimum water temperature.
  • Try Efficient Lighting. Use compact fluorescent bulbs. They produce about three to four times as much light per watt as incandescent bulbs. While compact fluorescents are initially more expensive, they last up to 10 times longer.
  • Charge Smarter. Put your laptop AC adapter on a power strip that can be turned off (or will turn off automatically) to maximize savings; the transformer in the AC adapter draws power continuously, even when the laptop is not plugged into the adapter.

You can find additional home energy saving tips on our website, and can monitor your home’s energy usage by logging into My Account.

Powering a Sustainable Future

PepcoWe are committed to providing safe, reliable services that are energy efficient. Our business strategy features a strong commitment to enhancing sustainability efforts in the economy, environment, workforce and community.

To highlight our successes and challenges in advancing our sustainability strategy over the past year, our parent company, Pepco Holdings Inc. (PHI), released its 2013 Sustainability and Corporate Citizenship Report. Improving reliability ultimately results in a better customer experience – and the past two years were the best in PHI’s reporting history for reliability performance.

We encourage you to learn more about our sustainability efforts outlined in our full 2013 Sustainability and Corporate Citizenship Report.  Below are a few highlights:

Economic Sustainability. We’re currently making investments that will positively impact our regional economy and overall customer experience. We continue to foster programs that support energy efficiency, and educate our customers about ways to conserve. Through our voluntary Energy Wise Rewards program, customers can save money and energy by using web programmable thermostats or outdoor switches to cycle central air conditioning compressors during peak usage hours.

Environmental Sustainability. The number of PHI’s business and residential customers who produce their own energy through generators, solar panels or wind has steadily increased. Additionally to support environmental reliability, we continue to be proactive in our recycling efforts. In 2013 PHI reduced, reused or recycled more than 88,000 tons of waste materials.

Sustaining our Workforce. Safety is our primary core value, and we are happy to report the lowest number of recordable injuries and preventable motor vehicle accidents in PHI’s history in 2013. This year, we also created our “Energize Results” initiative – encouraging employees to contribute to a culture of accountability, trust and teamwork.

Sustaining our Communities. We continue to place a high value on volunteerism and corporate giving. Overall, PHI and its employees volunteered more than 5,200 hours and donated roughly $4.7 million to more than 920 charities and non-profit organizations in our regions this year.

Our 2013 Sustainability and Corporate Citizenship Report summarizes our progress between January 1, 2013 and December 31, 2013 using the Global Reporting Initiative (GRI) sustainability reporting guidelines.

The Summer Storm Season Is Here

Weather can be unpredictable, but taking a little time to prepare before a storm strikes can help you stay safe and connected to information in the event of severe weather. We encourage you to review this information and take steps to prepare now.

Before a Storm Strikes
Assemble an emergency storm kit with bottled water, nonperishable foods, blankets, flashlights and extra batteries, a first-aid kit and hand tools. Be sure to stock prescriptions, special medical or infant supplies and other essentials. Then develop and practice an emergency plan with everyone in your household.

If you rely on emergency or life-support equipment such as a respirator or kidney dialysis machine, our Emergency Medical Equipment Notification Program (EMENP) can provide advanced notice of severe storms and scheduled outages. Visit pepco.com/EMENP to learn more.

If severe weather is approaching, charge cell phones and mobile devices, protect and unplug electronics and fill your tub if your water supply depends on electricity. Be sure to download our mobile app to help you stay connected to information.

If Power Goes Out

  • Restoring power safely takes time. Follow these steps to minimize the effect of an outage in your home.
  • Unplug or turn off TVs, appliances and lights, keeping one lamp switched on so you know when power has been restored
  • Keep freezer and refrigerator doors closed
  • Close blinds and shades to keep rooms cool
  • Always operate portable generators outside, away from doors and windows so deadly fumes won’t enter your home or garage
  • Drink plenty of water and avoid overheating
  • When conditions are safe, check on elderly or home-bound neighbors who may be vulnerable to heat stress

Reliability work in Columbia Heights

We are continuing our reliability work in Columbia Heights due to recent service issues. We understand the frustration customers have with outages and have already started implementing a plan to fix the issues. We anticipate this work will be completed by the end of June if we have good weather and normal system conditions.

Infrastructure enhancements in this area include:

Completed Work

  • Installed 500 feet of new primary underground cable along Park Road near 11th Street
  • Used smart meter technology to review overload trends which helped us identify transformers to upgrade in two locations

Work in Progress

  • Replacing underground cable on 14th Street between Columbia Road and Monroe Street, NW
  • Expanding a manhole and installing new conduit near Park Road and Holmead Place, NW

Work Starting Soon

  • Replacing underground cable on Park Road between Holmead Place and 14th Street, NW
  • Installing 15-20 feet of conduit on 14th Street near Park Road, NW
  • Installing 350-400 feet of conduit on Park Road east of 14th Street, NW
  • Replacing cable on Park Road between 14th and 11th streets, NW
  • Increasing the capacity of a transformer on Park Rd NW
  • Increasing the capacity of a transformer near Park Road and Holmead Place, NW
  • Replacing a switch at 14th Street and Park Road, NW

We will continue to work with the business community and local representatives in Columbia Heights to coordinate the scheduling of any service interruptions that are necessary to safely complete this work. We may be required to reschedule if we encounter severe weather or cold temperatures. Customers that are affected by this work will be notified.

We remain committed to improving reliability as quickly as possible for our Columbia Heights customers.