Celebrate the Holidays at Zoolights

Celebrate the holiday season with us at ZooLights at the National Zoo. ZooLights is open from 5 to 9 p.m. every night through January 1 (closed on Christmas Eve, Christmas Day and New Year’s Eve).


Board the National Zoo Choo-Choo train and see thousands of environmentally friendly lights illuminating trees, walkways, buildings and animated animal silhouettes while sipping on some hot chocolate. Tube down the 150-foot track on the Lion-Tiger Hill or ride the solar powered Conservation Carousel. You can also visit your favorite nocturnal animals – the Small Mammal House, Great Ape House, Reptile Discovery Center, and Think Tank are all open to the public.

For more information, visit the Friends of the National Zoo website.

Give the Gift of Energy

goeThe holiday season is almost here! Avoid the shopping frenzy and give your loved one a Gift of Energy instead. It is the simplest way to help a relative, friend, or colleague with their monthly expenses.

Giving a Gift of Energy is no different than making a payment on someone’s account. All you need is the customer’s name and address – not an account number – to purchase the Gift of Energy.

You can purchase a Gift of Energy for a customer at one of our Walk-In Service Centers (listed below), or on our website, where a Gift of Energy contact form is available. Once the form is submitted, a customer care representative will contact you and complete the transaction via telephone. We will also send you a free holiday greeting card that can be used to notify the customer of your generosity or you may keep the gift anonymous.

You can purchase the Gift of Energy at any of the following locations:

Washington, D.C.
701 Ninth Street, NW
Hours: Monday – Friday
8:30 a.m. to 5:15 p.m.

Rockville, MD
201 W. Gude Drive
Hours: Monday, Wednesday & Friday only
10 a.m. to 2 p.m

MLK Business Office, Washington, D.C.
2804 Martin Luther King Jr. Ave SE
Hours: Monday – Friday
9 a.m. to 5 p.m.

Forestville, MD
8300 Marlboro Pike
Hours: Monday, Wednesday & Friday only
10 a.m. to 2 p.m.

National Preparedness Month

September marks the tenth annual National Preparedness Month and as an active participant in the U.S. Department of Homeland Security’s Ready Campaign, we would like to share with you some tips on preparing for emergencies and what to do if you lose power.

Safety Prep kit

Preparing for Emergencies
To prepare for emergency situations, I encourage you to assemble an emergency kit that contains the following items:

  • Flashlights and fresh batteries
  • Battery-powered radio or TV and extra batteries
  • Land-line phone with cord (cordless phones require electricity)
  • Battery-powered or windup alarm clock
  • Supply of bottled water (one gallon per person per day)
  • Non-perishable foods that require no heating
  • Blankets, bedding or sleeping bags
  • First-aid kit and prescription medications
  • Hand-operated can opener
  • Special medical or infant supplies
  • A variety of hand tools
  • List of emergency phone numbers

As part of your preparation, it’s important to know what you and your family will do in an emergency situation. Ready.gov provides a helpful template for you to make a plan and share it with each family member.

If Power Goes Out
Staying safe during an emergency situation should be your top priority. Here are some ways to stay safe if you lose power:

  • Report outages and downed wires at 1-877-737-2662, online at pepco.com, or using our mobile app.
  • Never go near downed wires and always stay clear of working crews
  • Locate your emergency kit
  • Avoid wet and flooded areas as electricity and water are a dangerous combination
  • Unplug or turn off most lamps, TVs and appliances
  • Keep freezer and refrigerator doors shut
  • In summer, close shades or curtains to keep rooms cooler
  • In winter, let the sun warm rooms during the day; at night close shades or curtains to keep warmth in
  • Be safe around candles/open flames
  • If you are operating a generator, make sure that you follow all safety guidelines

We’ve also created a handbook to help you be prepared before, during and after storms. Please print it and keep it with other essential storm-related items in your home.

August 11 is National 811 Day

cal811Are you planning a home improvement job such as planting a tree, installing a fence or building a deck? Before you start any digging project, big or small, you need to call 811.

Providing safety is our top priority. We want to remind our customers to call 811 a few days before they start any digging project. Failure to do so may result in injury, repair costs, fines and outages. An underground utility line is damaged every eight minutes because someone decided to dig without first calling 811, according to Common Ground Alliance data.

By calling 811, we are notified of your intent to dig and can send somebody out to mark the locations of your underground lines. Always call a few days before you start to allow time for the request to be processed.

For more information, visit our Call Before You Dig page.

5 Water Recreation Safety Tips

Before you go swimming, fishing or boating this Memorial Day Weekend, always remember that contact between water and electricity can be harmful or even fatal.


Here are a few safety tips that you should keep in mind.

  • Be careful when pulling your sailboat on the beach or when docking. Always look up for overhead power lines.
  • Remove or lower antennas or flags from large cruise vessels and sailboat hulls before transporting your boat over land. Know the total height of your trailer and boat with and without the mast up.
  • Be aware of signs that indicate underwater gas or electric utility lines. Don’t anchor your boat near underwater cables or pipelines. At low tide, clearances to underwater cables and pipelines could be inadequate for your vessel.
  • When fishing, look behind you before you cast to make sure your hook will not get caught on a power line.
  • Make sure all electrical equipment used for swimming pools (even the cleaning equipment) is grounded.

For more safety tips, visit our Safety Center page.

10 Electrical Safety Tips for Children

May is National Electrical Safety Month, so we would like to remind you how important it is to follow safety precautions and educate children about the dangers of misusing electricity and electrical devices. Here are a few safety tips for you and your children to always keep in mind:

1. Place safety covers over unused electric outlets to make sure your child does not stick their finger (or any other object) into the outlet

2. Do not let your child touch wires lying on the ground, or inside the house.

3. Keep balloons, kites and other toys away from overhead lines

4. Make sure your kite is made of wood, plastic or paper – never metal, foil or wire

5. Keep electric appliances at least 10 feet away from swimming pools

6. Never touch anything electrical with wet hands

7. Never unplug an appliance by pulling the cord

8. Never play around substations, utility towers or pad-mounted transformers (green metal boxes) or where “Danger: High Voltage” signs are posted

9. Never use electric appliances during a bath or shower, when standing near a sink or when standing in water

10. Never pour water on an electrical fire. If the home does not have an appropriate extinguisher (class A,B,C), use flour or baking soda

Visit our Safety Center page for more safety tips.