We are continuing our work in the Bloomingdale area due to recent service issues. Increased load, caused by tremendous growth in the area and the recent heat wave put stress on the aging infrastructure. We understand the frustration customers have with multiple outages and we are implementing a plan to fix the issues.
Work is currently under way to enlarge the underground vault that will house a set of three new higher capacity transformers. Some customers will experience an outage from Monday at 10 p.m. through Tuesday at 6 a.m. while the new transformers are being installed. Those affected by this work will receive a door hanger and phone call. While we understand any outage is an inconvenience, we worked with local businesses to identify the least disruptive time to perform these upgrades.
We are also accelerating work that will increase capacity, replace aging infrastructure and improve reliability in the area.
- We are reviewing load analysis data to identify additional transformers in the area that need to be upgraded or replaced
- New smart meter technology will allow us to detect increased load
- We are using thermal technology to find hot spots that can indicate problems with equipment
- We have plans to treat cables using silicon injection technology which has been proven to reduce outages
We will continue to keep customers updated on the work we are doing in the Bloomingdale area. If customers have questions, we ask them to please contact Customer Care at 202-833-7500.