With winter weather here, some customers may be experiencing high energy bills. That’s because colder temperatures cause heating systems to work harder and use more energy.
For those customers who have a heat pump, that unit’s resistance heater switches on when temperatures dip below about 32 degrees. When that happens, efficiency declines and costs increase.
At Pepco, we understand that high winter bills can be a concern. If you’re having difficulty making a payment, call us at 202-833-7500 before your bill gets unmanageable.
We can discuss alternative payment plans such as our Budget Billing program that allows you to make a fixed monthly payment and avoid cost spikes. We also can direct you to government assistance programs that offer help to eligible customers based on income guidelines.