Pepco Prepared for Ice Storm

Pepco is prepared to tackle today’s anticipated ice storm and has more than 1,000 restoration personnel ready to roll from service centers throughout its service territory. Crews from other utilities were retained from the first storm and additional crews from other utilities continue to arrive today from as far away as North Carolina to assist if needed.

Pepco is dispatching crews to strategic locations throughout its service area so crews will be in position to address local outage issues quickly and efficiently. Call center personnel are working extended shifts and other Pepco employees are on alert to assist customers.

If you lose power, please call 1-877-PEPCO-62 (1-877-737-2662) and press 1 for the automated system. If you need to report an emergency life-threatening situation such as downed wires or a pole down, please call 1-877-Pepco-62 (1-877-737-2662) and press 2.

To prevent potential outages, Pepco urges residential customers to report trees that impose an immediate risk to electric power lines. Customers should stay away from downed wires and report them immediately.

Ice storms can be among the most destructive events affecting a utility’s electrical distribution system. Once ice accumulates, the weight of the ice can bring tree limbs and trees down onto wires, which then break poles and snap long spans of power lines.  To prevent potential outages, Pepco urges residential customers to report trees that impose an immediate risk to electric power lines.

Remember: Report power outages and downed wires at 1-877-PEPCO-62 (1-877-737-2662).

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About pepcoconnect

Pepco, a subsidiary of Pepco Holdings, Inc., delivers safe, reliable and affordable electric service to more than 788,000 customers in Maryland and the District of Columbia. Pepco is committed to providing its customers with information on energy conservation, renewable energy sources and steps the company is taking to meet customers' changing needs.

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